FAQs

Aquarius Pools Inc

  • How often should my pool be cleaned?

    We recommend cleaning residential pools at least once weekly during swimming season to maintain proper water balance and remove debris. If your pool experiences heavy use, weather events like storms, or is surrounded by trees, more frequent cleaning may be necessary.
  • What does a typical pool cleaning service include?

    Our standard pool service includes removing surface debris through skimming, vacuuming the pool floor, brushing walls and steps, testing and adjusting chemical levels, emptying skimmer and pump baskets, and inspecting all pool equipment including the pump, filter, and heater. These maintenance tasks ensure your water remains clean and safe for swimmers.
  • Do you offer pool opening and closing services?

    Yes, we provide seasonal services essential for Illinois weather conditions. Our pool opening services in spring include cover removal, system startup, equipment inspection, and initial chemical treatment. For fall closings, we winterize all plumbing and equipment, adjust the water level, add winter chemicals, and install your pool cover to protect it during colder months.
  • What does pool opening service include

    Our comprehensive opening service involves removing, cleaning, and properly folding your winter cover, reinstalling all pool equipment (including ladders, rails, pumps, and diving boards), activating your pool's pump and filtration system, conducting thorough chemical testing, and vacuuming any accumulated debris to prepare your pool for the swimming season.
  • Why is my pool water cloudy or green?

    Cloudy or green pool water typically results from chemical imbalances, algae growth, inadequate filtration or circulation, or an accumulation of debris and organic materials. These issues can be prevented through consistent cleaning schedules and proper chemical maintenance.
  • Do I need to run my pool pump every day?

    Yes, daily operation is essential. We recommend running your pump and filtration system for approximately 10-12 hours each day to maintain proper water circulation and filtration effectiveness.
  • How often should pool water be replaced?

    Pool water typically requires draining and replacement every 5-7 years, depending on factors such as chemical accumulation and overall water quality.
  • Do you repair pool equipment?

    Yes, our repair and installation services cover pumps, filters, pool heaters, pool liners, and pool covers. We also provide professional leak detection and repair services to address any water loss issues.
  • Do I need to be home during service?

    No, your presence isn't required. As long as our technicians can access your pool area, we can complete all necessary service work while you're away.
  • How can I keep my pool cleaner between service visits?

    Between professional service visits, homeowners can maintain their pools by regularly removing floating debris, ensuring daily pump operation, emptying skimmer baskets as needed, and maintaining the appropriate water level.